Effective Date: 10/05/2025

We want you to be 100% satisfied with your purchase.

Return Window
Returns are accepted within 14 days from the date of delivery.

Eligibility
Items must be:

  • Unused, unworn, and in original condition

  • Returned in original packaging with tags attached

Return Process

  1. Email us at zerodasofficial@gmail.com with your order number and reason for return

  2. We will confirm eligibility and provide return shipping instructions

  3. Ship the product back using a trackable courier service

Return Shipping Cost

  • If the product is defective or incorrect: We cover return shipping

  • For all other reasons: Customer bears return shipping charges

  • No return label is included unless approved via email.

No Restocking Fees- We do not charge any restocking fees.

Refund Processing Time

Once the returned item is received and inspected, your refund will be processed within 7 business days to the original payment method.


Note:
We reserve the right to reject returns if the item is found to be used, washed, or damaged.

How to Initiate a Return/Exchange

Email us at zerodasofficial@gmail.com or call +91 7777015123 with your order number and reason for return. We’ll guide you through the next steps.

Returns & Exchanges Policy At A Glace:

  • Returns Accepted: Yes, for both defective and non-defective products

  • Exchanges Accepted: Yes

Return & Exchange Conditions:

  • Product Condition: Items must be unused and in new condition

  • Return/Exchange Window: 14 days from the date of delivery

Return Method & Fees:

  • Return Method: By mail

  • Return Label: Customer is responsible for return shipping

  • Restocking Fee: None

Refund Processing Time:

  • Refunds are processed within 7 business days of receiving the returned item

 

Contact Us:

Zerodas

Address:  Plot no-4, Road No. 1, Govandi Slums, Govandi West, Phase 1, Shivaji Nagar, Mumbai, Maharashtra 400043, India

Phone: +91 77770 15123
Email: zerodasofficial@gmail.com

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