Return & Exchange Policy

Effective Date: 10/05/2025

At Zerodas, we aim to ensure your satisfaction with every purchase. If you’re not completely happy with your order, you may request a return or exchange as per the conditions below.

Exchange Policy

You can request an exchange within 7 days of delivery.

If you received the wrong product or a defective item, exchange is free of charge.

If you ordered the wrong product by mistake, an exchange fee of ₹200 will apply.

Return & Refund Eligibility

Items must be returned unused, unwashed, and in original condition with all tags intact.

Returns must be initiated within 7 days of delivery.

Refunds will be issued to the original payment method within 7–10 business days after we receive and inspect the item.

Non-Returnable Items

Customized products and items bought during sale periods are not eligible for return unless they arrive damaged or defective.

How to Initiate a Return/Exchange

Email us at zerodasofficial@gmail.com or call +91 7777015123 with your order number and reason for return. We’ll guide you through the next steps.