Shipping Policy

Shipping Charges

• Prepaid Orders: 🚚 Shipping is FREE for all prepaid orders.
• Cash on Delivery (COD) Orders: A shipping charge may apply, which will be mentioned at checkout.

Delivery Time

• Orders are typically delivered within 5-15 business days based on your location.
• All orders are dispatched within 1 business day after confirmation (unless notified otherwise).

We work with trusted courier partners to ensure safe and timely deliveries. You’ll receive a tracking link via email/SMS once your order is shipped.

Order Tracking

• Once shipped, you can track your order using the link provided in your email/SMS.
• If you face any issues, reach out to our support team.

  Order Delays & Issues

  If your order is delayed beyond the estimated time, please contact our support team, and we will assist you with the latest updates.

  Order Cancellations

  • You can cancel your order before it is shipped from our warehouse at no cost.
  • Once shipped, cancellations are not allowed. You can initiate a return/exchange after receiving the product.

  Damaged or Wrong Orders

  If you receive a damaged, defective, or incorrect product, please inform the delivery person immediately and email us at zerodasofficial@gmail.com within 24 hours of delivery.

  Our support team will resolve the issue promptly.

  Need More Help?

  For any shipping or cancellation queries, contact us at:
  📧 Email: zerodasofficial@gmail.com
  🌐 Website: https://zerodas.com/