Return & Exchange Policy

Effective Date: 10/05/2025

We want you to be 100% satisfied with your purchase.

Return Window
Returns are accepted within 14 days from the date of delivery.

Eligibility
Items must be:

• Unused, unworn, and in original condition

• Returned in original packaging with tags attached

Return Process

1. Email us at zerodasofficial@gmail.com with your order number and reason for return

2. We will confirm eligibility and provide return shipping instructions

3. Ship the product back using a trackable courier service

Return Shipping Cost

• If the product is defective or incorrect: We cover return shipping

• For all other reasons: Customer bears return shipping charges

• No return label is included unless approved via email.

No Restocking Fees- We do not charge any restocking fees.

Refund Processing Time

Once the returned item is received and inspected, your refund will be processed within 7 business days to the original payment method.

Note:
We reserve the right to reject returns if the item is found to be used, washed, or damaged.

How to Initiate a Return/Exchange

Email us at zerodasofficial@gmail.com or call +91 7777015123 with your order number and reason for return. We’ll guide you through the next steps.

Returns & Exchanges Policy At A Glace:

• Returns Accepted: Yes, for both defective and non-defective products

• Exchanges Accepted: Yes

Return & Exchange Conditions:

• Product Condition: Items must be unused and in new condition

• Return/Exchange Window: 14 days from the date of delivery

Return Method & Fees:

• Return Method: By mail

• Return Label: Customer is responsible for return shipping

• Restocking Fee: None

Refund Processing Time:

• Refunds are processed within 7 business days of receiving the returned item

Contact Us:

Zerodas

Address:  Plot no-4, Road No. 1, Govandi Slums, Govandi West, Phase 1, Shivaji Nagar, Mumbai, Maharashtra 400043, India

Phone: +91 77770 15123
Email: zerodasofficial@gmail.com